This may initially sound counterintuitive to the concept of adaptability. However with the right structure and procedures in place you can move faster and with less chaos. This can apply to many aspects of the business. An example will be rolling out a new service. If you already have a clear process and procedure for doing this – you can then adapt quickly following a tried and tested methodology. This can apply to finding and engaging new team members, rolling out a new marketing campaign or any other aspect of your business.
This will form part of the Hatting Approach that I have outlined in a previous post.
Hatting can relate to a specific role in your business but also to a specific process or task in the form of a procedure.
The basic overview is if you are wearing a hat all the tasks and procedures set to that hat are yours to implement. It’s a great way of making sure everything in the business knows their roles and responsibilities. Setting clear expectations and accountability with your team.